To make a referral, or for general inquiries, please call our toll-free number: 1-855-BSO-NE13 (1-855-276-6313)

Members of the general public can also refer to our services by clicking here.

If you are a health service provider who would like to enroll in our electronic database, please download the Request For Access form here.  If you are already registered, please sign-in here.

Our Office Hours:
Monday to Friday: 8:30am-4:30pm (excluding statutory holidays)

After-Hours Support: If you require support outside of regular business hours, on weekends, or on holidays, please call Teleheatlh Ontario (which features a Dementia Help Line) at 1-866-797-0000. The services are available 24/7.

In the case of an emergency:

If you feel that your situation is of an urgent nature, please contact the Mental Health Helpline supported by ConnexOntario to find the nearest Mobile Crisis Response Team.An information and Referral Specialist will answer your call, email or web chat 24/7. They provide health services information for anywhere in Ontario.It is free, confidential and anonymous.
Please call 1-866-531-2600

You may also chat online or send an email:  http://www.mentalhealthhelpline.ca/

Please contact NE BSO when there is no longer an imminent risk. We apologize as NE BSO does not provide a crisis service.